A stable internet connection is required to play games and use all features on GOLDPUMP. If you’re experiencing lag, disconnects, or loading problems, follow these steps to fix common connection issues.
Quick checks
Make sure you’re connected to the internet (Wi-Fi or mobile data).
Test another website to confirm your connection is working.
Restart your router or modem.
Improving your connection
Use a wired connection (Ethernet) instead of Wi-Fi when possible for more stability.
Switch networks – try a different Wi-Fi or mobile data connection.
Close background apps or downloads that might be using bandwidth.
Pause VPNs or proxies – these can slow down or block connections.
On mobile devices
Switch between Wi-Fi and mobile data to see which works better.
Turn Airplane Mode on and off to refresh your network connection.
Restart your device if issues continue.
If issues persist
Check GOLDPUMP’s announcements to see if scheduled maintenance is underway.
Run a speed test – a minimum of 5 Mbps is recommended for smooth gameplay.
Contact your internet provider if your connection remains unstable.