At GOLDPUMP, we respect your privacy and are committed to protecting your personal information. This article explains how your data is collected, used, and protected when you use our platform.
What information we collect
Account details – Information you provide when creating your account, such as email address, username, and age verification details.
Verification documents – Government ID or proof of address used for KYC checks.
Usage data – Device information, browser type, and activity logs that help us maintain site security and performance.
Transaction records – Details of your Fun Cash purchases, Sweeps Cash awards, and redemptions.
How we use your information
To verify your identity and confirm eligibility (KYC).
To process purchases and redemptions securely.
To improve the platform through analytics and performance tracking.
To detect fraud and maintain compliance with legal requirements.
To communicate with you about your account, promotions, or updates.
How your information is protected
All sensitive information is encrypted during transmission and storage.
Access to personal data is restricted to authorized staff.
We never sell your personal data to third parties.
Data is retained only as long as necessary for regulatory and operational requirements.
Your rights
You may request access to the personal data we hold about you.
You can ask us to correct inaccurate details in your account.
You can request account deletion or data removal, subject to regulatory requirements.
For the full Privacy Policy, please review the official policy document available on the GOLDPUMP website.