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What is Zen and how are Zen purchases handled?

Zen is a payment option on GOLDPUMP that allows you to securely purchase Fun Cash. Some transactions made with Zen may also include bonus Sweeps Cash as part of a promotion.

How Zen works

  • Zen is a trusted third-party payment provider we use to process purchases.

  • When you buy Fun Cash using Zen, the amount appears in your GOLDPUMP account once the payment is confirmed.

  • In certain cases, Zen purchases may require identity verification (KYC) for security and compliance.

Why some Zen purchases require verification

To keep payments safe and prevent fraud, you may be asked to:

  • Submit proof of identity or payment method ownership

  • Confirm details like your billing address

  • Complete additional verification steps if large or repeated transactions are made

Key details about Zen purchases

  • Fun Cash purchased with Zen is non-redeemable and used for entertainment.

  • Any Sweeps Cash bonuses included with a Zen transaction are redeemable once eligibility requirements are met.

  • Transactions are processed securely, and sensitive details are never shared directly with GOLDPUMP.

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